Terms and Conditions
Welcome to Crust & Ember Pizzeria's online platform. By accessing or using this site, you agree to be bound by these Terms and Conditions, together with our Privacy Policy and any other rules or policies referenced herein. If you do not agree, please do not use the site.
These Terms apply to all users, visitors, and customers who place orders for delivery or pickup from our restaurant and any related services. The site is owned and operated by Crust & Ember Pizzeria and hosted at centercorridor.xyz. For any inquiries, you may contact us at +44 20 7946 0958.
Modifications. Crust & Ember Pizzeria reserves the right to modify these Terms at any time without prior notice. Changes will become effective upon posting. Your continued use of the site after changes constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
Use of the Site. You agree to use the site only for lawful purposes and in a way that does not infringe the rights of others, restrict or inhibit anyone's use of the site, or introduce harmful content. You must be of legal age in your jurisdiction to place orders or create an account. We reserve the right to suspend or terminate accounts that violate these Terms or applicable law.
Orders and Payments. All orders placed through the site are subject to availability and confirmation. We may require additional verification for large or unusual orders. Prices and currency are shown in £ and may change without notice. You will be charged for your order at the time of checkout, including taxes where applicable and any delivery or service fees. We accept payment by the methods displayed at checkout. We reserve the right to refuse or cancel any order for reasons including but not limited to product unavailability, suspected fraudulent activity, or inaccuracies in product information or pricing.
Delivery and Pickup. Estimated delivery and pickup times are provided for convenience and are not guaranteed. Delays may occur due to weather, traffic, or other factors beyond our control. You must provide accurate delivery details, including city, street, and postal code: London, 43 Bedford Street, Westminster, WC2E 9HA. A signature may be required for some orders. If you are unavailable at the time of delivery, we will attempt to contact you using the contact details on your order.
Cancellation and Refunds. Cancellations are allowed in certain circumstances as set forth on the order page. Please review the specific policy at checkout for details. Refunds, if approved, will be issued using the original payment method. We reserve the right to determine, in our sole discretion, whether a refund is appropriate and the amount.
Intellectual Property. All content on the site, including menus, logos, images, and text, is the property of Crust & Ember Pizzeria or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from the content without our prior written consent.
Privacy and Data Protection. Our Privacy Policy explains how we collect, use, and protect your information. By using the site, you consent to the processing of personal data as described in the policy. You should review the Privacy Policy regularly to stay informed about how we handle your information.
Cookies. We use cookies to enhance your browsing experience, remember your preferences, and provide personalized content. You may adjust your browser settings to reject cookies, but some features of the site may not function properly as a result.
Content and Conduct. You agree not to post or transmit inappropriate, offensive, or illegal content, including spam or malware. You grant us a non-exclusive license to use any user-generated content submitted through the site in connection with the operation and promotion of our services. You are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account.
Limitation of Liability. To the maximum extent permitted by law, Crust & Ember Pizzeria and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the site or related services. Our total liability for direct damages shall not exceed the amount paid by you for the relevant order or service in the twelve months preceding the claim.
Indemnification. You agree to defend, indemnify, and hold harmless Crust & Ember Pizzeria, its officers, employees, and affiliates from and against all claims, damages, obligations, losses, liabilities, costs, and expenses arising from your use of the site or violation of these Terms.
Governing Law and Disputes. These Terms are governed by the laws of United Kingdom without regard to its conflict of laws principles. You agree to submit to the exclusive jurisdiction of the courts located in London for any disputes arising out of or relating to these Terms or your use of the site. You may have certain rights that cannot be waived under applicable consumer protection laws; nothing in these Terms should be interpreted as restricting those rights.
Termination. We may suspend or terminate your access to the site at any time for breach of these Terms or for any reason without liability or notice. Upon termination, you must immediately cease all use of the site and any services provided.
Links to Third-Party Sites. The site may contain links to third-party websites or services that are not under our control. We are not responsible for the content or practices of any linked sites. Your use of such sites is at your own risk, and you should review their terms and privacy policies.
Final Provisions. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. A failure to enforce any right or provision of these Terms does not constitute a waiver of such right or provision.
Last updated: October 2025
Address for correspondence: Crust & Ember Pizzeria registered at 43 Bedford Street, Westminster, London, WC2E 9HA, United Kingdom. For questions about these Terms, contact us at +44 20 7946 0958.